Mattresses should not sag, create dents or swallow you whole even if you are carrying a whole other human inside you. They are poorly made and the quality is atrocious. I gave its away and bought brand new Sealy Posturepedic and am in heaven again. Read more nt body made on that piece of rubbish. I had to endure the saggy hollows that my poor pregna. I weighed 57 kilos when I purchased the mattress and 79 kilos by my 9th month of pregnancy. I can just say, the retailer convinced me that my weight was the contributing factor in my dissatisfaction with my new mattress. So I reluctantly gave my 15 year old piece of Sealy heaven to a friend and bought the A H Beard Domino in Plush. Beard.Īfter using Sealy mattresses my entire life I was convinced to try an A H Beard DOMINO Plush, and that it would far surpass the expectations I had for my Sealy's. The warranty should provide for replacement, but if I were to buy a new mattress I would steer clear of A.H. No, it's not normal for great big sloppy valleys to appear where you sleep after only a short time. I've read other reviews here, and the customer service responses look like gaslighting. Owning a mattress should not be this much trouble. Read more ve already done this twice, and now it's happened a third time. The ship would not exchange but the manufacturer took the mattress away and brought it back after having "fixed" it. Then shortly afterwards the sides began to cave outwards (my husband and I are sixty and eighty kilograms respectively). After only a short time it developed depressions where we slept which are uncomfortable. I bought this mattress three years ago - after asking for the mattress we already had and were very happy with, by a different manufacturer, only in queen size, the shop attendant upsold us the A.H. I am done with A H Beard ! BUYERS BEWARD of A H BEARD. Am wondering what this person/persons can do that couldn't be done when consumers had ALREADY made contact with A H Beard.unsuccessfully (as the A H Beard person asks for their reference number). I notice on this site that A H Beard respond to people's comments and including when consumers have already made contact with A H Beard. I was exhausted but had another go and got some help but their awful customer service/"care" continued to be awful. After an extremely long time with MANY communications A H Beard resolved they had NO responsibility and I was left with my uncomfortable high maintenance rotation queen mattress. Sometimes their name was not even shared. It seemed each time a new/different employee made contact for 'customer care' they had no clue about previous contact communications. MANY communications with A H Beard brought me no comfort and I found A H Beard to be particularly POOR in their communication. When I sat on the edge, as one does getting in and out of bed, I felt I was falling off. I also found the mattress uncomfortably 'fluffed up' in the middle and weak at each side. This will help to even out the settling across the surface of the mattress.īed care basics guide | A.H. To help minimise body impressions, we recommend that you rotate your new mattress end-to-end every two weeks during the first four months, and monthly thereafter. Upon contact post purchase I was told this info was made available (?HOW?) however who has time ability to move a heavy mattress THIS often.I am older and I sure can'. Had I known this ridiculous 'requirement' made by A H Beard I would NOT have purchased this product. This info was never shared with me at the store nor in any way attached to the product prior to purchase. Purchased in December 2021 at Appliance on Line for $1,100.Īfter I purchased my A H Beard Mattress queen mattress I was looking at the A H Beard website to register warranty AND came across the following info re care of mattress. I am hoping for a good outcomeīut reading the other reviews my drama is not isolated but seems to be a common occurrence I will continue with a review when this saggar ends. I contact them again today and then received a call back, the caller kept talking over me & would not let me get a word in, she explained that I will need to pay a fee for them to pick up the mattress as the person who attend my premises 3 months ago submitted a report that there was nothing wrong with the mattress. I contacted AHB again, I had no for response for. As directed and 9 months later the mattress is worse than ever. I was assured that the mattress had a 10 year warrantee and the mattress will be replaced. The person attended my residence assured me that after I rotated the mattress the mattress will spring back to life. I contacted the supplier for set up a service call. Within 3 months of the purchase the mattress seems to develop flat spots and became uncomfortable to sleep on. Purchased the AH Beard mattress through Appliance On line.
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